Nationwide Debt Recovery (NDR Money) @

Nationwide Debt Recovery (NDR Money)

NDR Money has been setup to collect the internal debt arrears of the Shop Direct Group. The full name of this agency is Nationwide Debt Recovery Ltd, although they use the name as referenced for their branding and website at There are only just over 10 DCAs chasing up more accounts than this internal company. This is certainly a small operation with just 160 staff members taking calls. The reason for this prominence lies in the Shop Direct Group being one of the major shopping chains in the UK. This Liverpool-based owner is for instance in charge of Isme, K&Co, Littlewoods and Very who are all highly recognisable.

They also famously brought back to life Woolworths as an online-only retailer. The debts come from the credit accounts that are available through every owned store. The credit rates are high and they are servicing a large volume of shoppers and so there are bound to financial casualties. Although the owner is based in Liverpool, the NDR Money branch is located in Bolton. They operate from the single address of This site doesn’t contain much information surrounding their operations, but they don’t need to appeal to outside creditors. It does come equipped with secure logins for all of those that are looking to clear any due arrears.

You can reach their advisors on the phone number of 0844 822 4696. What was interesting when studying market share was that the company that ranked just a place behind Nationwide Debt Recovery was their major shopping rival. This is Reliable Collections with payments being collected there through Home Shopping Direct. They are internally working for J D Williams & Company Ltd who are part of N Brown Group Plc (they are based in Manchester). They too have a range of popular brands on their roster such as Ambrose Wilson, Jacamo, Marisota, Simple Be etc. There is clearly not much to call between these North West shopping giants.